Terms and Conditions for Dine Out Express Ltd
Effective Date: 01.01.2025
Website: dine-out-cy.com
These Terms and Conditions (“Terms”) govern your use of the website dine-out-cy.com (“Website”) and the services provided by DINE – OUT EXPRESS TAKE AWAY (“we,” “us,” “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
1. General Information
1.1 Company Details:
DINE – OUT EXPRESS TAKE AWAY, a company registered in Cyprus under registration number ΕΕ 54029, with its registered office at Galaxia 3, Oroklini, JGL Building, Shop 1, Larnaca, Cyprus, 7040.
1.2 Contact Information:
For inquiries, contact us at info@dine-out-cy.com or +357 24 002 700.
2. Use of the Website
2.1 Eligibility:
You must be at least 18 years old or have parental consent to use this Website.
2.2 Prohibited Activities:
You agree not to:
- Use the Website for illegal purposes.
- Interfere with the operation or security of the Website.
- Create multiple accounts or impersonate others.
2.3 Account Responsibility:
You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.
3. Services
3.1 Food Delivery Services:
We facilitate food delivery services by connecting customers with restaurants. The actual preparation and delivery of food are the sole responsibility of the respective restaurants.
3.2 Availability:
We aim to provide uninterrupted service; however, we do not guarantee that the Website will be available at all times.
3.3 Orders and Payments:
- Orders must be placed through the Website.
- Payment methods include Visa, Mastercard, Cash on delivery.
- Once payment is confirmed, your order will be processed.
4. Cancellations and Refunds
4.1 Cancellations by Customers:
Cancellations are allowed only if the restaurant has not yet started preparing the order. Refunds will be processed as per our refund policy.
4.2 Cancellations by Us:
We reserve the right to cancel orders due to circumstances such as unavailability of items or technical errors. Refunds will be provided accordingly.
4.3 Refund Policy:
Refunds are issued in accordance with Cyprus consumer protection laws. For further details, contact info@dine-out-cy.com.
5. Pricing and Taxes
5.1 Pricing:
All prices listed on the Website include VAT and other applicable taxes unless stated otherwise.
5.2 Service Fees:
We may charge a service fee for certain orders. Such fees will be clearly indicated during checkout.
6. Limitation of Liability
6.1 We act as an intermediary between customers and restaurants. We are not liable for:
- The quality, safety, or legality of food provided by restaurants.
- Delays in delivery caused by external factors.
6.2 To the extent permitted by Cyprus law, our liability is limited to the amount paid for the specific order.
7. Privacy and Data Protection
7.1 Privacy Policy:
Your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and Cyprus data protection laws. Refer to our Privacy Policy for details.
8. Intellectual Property
8.1 All content on the Website, including logos, trademarks, and text, is owned by us or licensed to us. Unauthorized use is prohibited.
9. Governing Law and Dispute Resolution
9.1 These Terms are governed by the laws of the Republic of Cyprus.
9.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.
10. Amendments
10.1 We reserve the right to update these Terms at any time. Changes will be effective upon posting to the Website.
10.2 Your continued use of the Website constitutes acceptance of the updated Terms.
11. Contact Information
For any questions regarding these Terms and conditions, please contact us at:
DINE – OUT EXPRESS TAKE AWAY
Email: info@dine-out-cy.com
Phone: +357 24 002 700
Address: Galaxia 3, Oroklini, JGL Building, Shop 1, Larnaca, Cyprus, 7040