Privacy Policy for Dine Out Express Ltd

Last Updated: [Date]

Dine Out Express Ltd (“we,” “us,” or “our”) operates the website www.dine-out-cy.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Contact details: Name, email address, phone number, and delivery address when you place an order.
  • Payment information: Payment method details (credit/debit card information) which are securely processed by third-party payment providers.
  • Account information: If you register for an account, we collect your username, password, and other profile details.

Non-Personal Information

  • Browser and device data: We collect information about the device you use to access our Site, such as your IP address, browser type, operating system, and device identifiers.
  • Usage data: Information on how you interact with our website, including pages visited, links clicked, and time spent on the site.

Cookies

We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. For more information on how we use cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill and deliver your orders, process payments, and communicate with you about your order status.
  • Customer Service: To respond to your inquiries, provide customer support, and resolve any issues.
  • Account Management: If you have an account with us, we use your information to manage your account and preferences.
  • Marketing and Promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and updates about new products or services.
  • Site Improvement: To analyze user behavior and trends to improve our website’s functionality and performance.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We share your data with trusted third parties that provide services on our behalf, such as payment processors, delivery services, and IT support.
  • Legal Obligations: We may disclose your information to comply with any legal obligations or in response to lawful requests by public authorities.
  • Business Transfers: In the event of a merger, sale, or acquisition, your personal data may be transferred as part of the business transaction.

4. Data Security

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can ask us to correct any inaccurate or incomplete personal information.
  • Erasure: You can request the deletion of your personal data, subject to certain exceptions.
  • Restriction: You can request the restriction of our processing of your personal data in certain situations.
  • Objection: You can object to the processing of your personal data, particularly for direct marketing purposes.
  • Data Portability: You can request that your data be transferred to another service provider in a structured, commonly used format.

To exercise any of these rights, please contact us at [contact email]. We will respond to your request within the timeframes required by applicable law.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Dine Out Express Ltd
Email: [your email]
Phone: [your phone number]
Address: [your physical address]